익명 15:53

Kernel 7.0.0-28-generic on Dell Latitude 7380 display issue: extremely dark

Kernel 7.0.0-28-generic on Dell Latitude 7380 display issue: extremely dark

Recently, on this Dell Latitude 7380, running Ubuntu 24.04.4 LTS with Wayland, the kernel updated from v. 6.17.0-40-generic to 7.0.0-28-generic. After rebooting the display became extremely dark, starting immediately after the selection of OS was made in grub. It was barely readable in a dimly lit room, and it also appeared to flicker slightly.

Rebooting and selecting kernel 6.17.0-40 from grub worked normally, with fully controllable brightness. Retesting both kernels gave consistent results. For now, I've changed the grub selection order so that 6.17.0-40 is the first, i.e., default entry. That kernel and its header also have been set on hold. However, I'd like to know what causes the issue, and if there is a workaround, or newer kernel in the pipeline that could be tested to see if the issue has been resolved.

The results of uname -a are as follows for the new and old kernels, respectively:

Linux <PC_NAME> 7.0.0-28-generic #28~24.04.1-Ubuntu SMP PREEMPT_DYNAMIC Wed Jul  1 15:50:57 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

Linux <PC_NAME> 6.17.0-40-generic #40~24.04.1-Ubuntu SMP PREEMPT_DYNAMIC Tue Jun 23 16:48:12 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

Here are relevant parts of a system report:

Hardware Model:      Dell Inc. Latitude 7380
Memory:              16.0 GiB
Processor:           Intel® Core™ i7-6600U × 4
Graphics:            Intel® HD Graphics 520 (SKL GT2)
Disk Capacity:       512.1 GB
Firmware Version:    1.38.0
OS Name:             Ubuntu 24.04.4 LTS
GNOME Version:       46
Windowing System:    Wayland
Values /sys/class/backlight/intel_backlight/:
           Kernel: 6.17      7.0              
max_brightness:    7500     1023
actual_brightness: 2136     1023
brightness:        2136     1023
bi_power:             0        0
scale:             unknown  unknown
type:              raw      raw
uevent:            [null]  [null]

Has kernel 7.0.0-28-generic dropped support for hardware in this older Dell?

Is there a conflict with Wayland windowing system?

Is there a driver needed?

Any help would be appreciated.

This issue is about the Linux kernel update. Nothing in BIOS has changed.



Top Answer/Comment:

Comment: This question is similar to: Built-in laptop screen very dim after an automatic Dell BIOS update (fwupd); external monitor is fine — Intel i915. If you believe it’s different, please edit the question, make it clear how it’s different and/or how the answers on that question are not helpful for your problem.

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